Terms and Conditions for Inspire Threads
Effective Date: 31st August 2024
Welcome to Inspire Threads! These Terms and Conditions govern your access to and use of our website, online store, and any purchases made in person at markets or festivals. By using our services or purchasing our products, you agree to these Terms. Please read them carefully.
1. General Terms
- These Terms apply to all users of the website, online store, and customers purchasing at markets or festivals.
- By accessing our website or making a purchase, you agree to be bound by these Terms. If you do not agree, please do not use our services.
2. Product Information
- We sell reversible bucket hats and socks under the brand “Inspire Threads”.
- All products are subject to availability. We reserve the right to discontinue any product at any time.
- We strive to display our products as accurately as possible. However, colors and images may vary slightly from the actual product due to differences in monitors and screens.
3. Pricing and Payment
- All prices are listed in Australian Dollars (AUD) and are inclusive of Goods and Services Tax (GST) as required by Australian law.
- We accept the following payment methods: In accordance with Stripes online services & Commbank Smart mini’s acceptance aswell as Cash in person
- Payment must be made in full at the time of purchase. If purchasing online, your payment details will be securely processed through our payment gateway.
4. Shipping and Delivery
- For online purchases, we offer shipping within Australia and to select international destinations.
- Shipping costs and delivery times may vary depending on the destination and shipping method selected.
- We are not responsible for any delays caused by the shipping carrier. Once the package has been handed over to the carrier, any risk of loss passes to you as the customer.
5. Returns and Consumer Guarantees
At Inspire Threads, we are committed to ensuring you are happy with your purchase. As an Australian business, we comply with the Australian Consumer Law (ACL). This means our products come with guarantees that cannot be excluded under the ACL.
Faulty or Incorrect Items
If your purchase is faulty, significantly different from what was described, or otherwise breaches a consumer guarantee, you are entitled to a repair, replacement, or refund. Please contact us within 30 days of receiving your order to initiate the process.
Change of Mind Returns
We understand sometimes you may change your mind. For change-of-mind returns:
Items must be unused, unworn, and in their original packaging.
The return must be initiated within 14 days of receiving your order.
Return shipping costs are the responsibility of the customer.
Refunds
If your return is approved, your refund will be processed within 31 days of us receiving and inspecting the returned item. Please note that shipping costs are non-refundable and return shipping is covered by the customer.
6. Market and Festival Sales
- All sales made in person are final however exchanges are possible if the product has all orginal tags and is in unused condition
- We accept cash and Mastercard, Visa, AMEX, JCB, EFTPOS, and UnionPay transactions at our market and festival stalls.
7. Privacy Policy
- We respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth).
8. Intellectual Property
- All content on our website, including images, logos, and text, is the property of Inspire Threads and is protected by Australian intellectual property laws. You may not use any content without our express written permission.
9. Limitation of Liability
- To the extent permitted by law, Inspire Threads is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products or services.
- Our liability is limited to the amount paid for the product in question, except where such limitation is prohibited under Australian law.
10. Changes to Terms
- We reserve the right to update or modify these Terms at any time. Any changes will be posted on our website, and the effective date will be updated accordingly. Your continued use of our services after any changes indicates your acceptance of the new Terms.
11. Governing Law
- These Terms are governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes arising out of or relating to these Terms shall be resolved in the courts of New South Wales.
12. Contact Information
- If you have any questions about these Terms, please contact us at officialinspirethreads@gmail.com.
By purchasing from Inspire Threads, you agree to these Terms and Conditions. Thank you for supporting our Australian brand!